Our warranty is simple. We guarantee all of our products against defects for the original owner. If you find an issue under normal use, we will repair or replace your Quiet Carry product.
The customer is required to sharpen the blade if needed.
Tip breakage is not covered under warranty. We do not recommend any aggressive prying with any knife. Normal wear a tear is not covered including clip damage.
All orders ship in 1-3 business days. Normally the next business day from the time of the order.
Once shipped the travel time is usually 3-5 business days in the USA. Up to 7 days for rural areas. We ship form Southern California..
Once shipped you will receive an auto notification with a tracking number to the email you provided.
We prefer customer service questions directed via firstname.lastname@example.org. This is the best way to keep track of your order info and questions. If you contact us on IG for a quick general question, answers will be to the point and in most cases your individual order info will not be available.
Yes, it comes with one set of extension posts to hold up to a total of 8-10 keys. With each set of extension posts, you can add another 4-6 keys depending on the style and thickness of that key.
Yes, you will have to add a spacer in place of a key. Spacers come included.
Yes, you can remove the clip. However, the Q2 and Shorty are designed to use with a clip.
It is very important to at least fill up the post even to the "top" with keys and/or a washer/washers. In some a cases they can even overflow. See video for how to install keys.
No, all keys are protected inside the body.
Yes, it is patent pending.
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