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Questions and answers

  • Do products come with a warranty?

    Our warranty is simple. We guarantee all of our products against defects for the original owner. If you find an issue under normal use, we will repair or replace your Quiet Carry product.

  • Is blade sharpening covered under warranty?

    The customer is required to sharpen the blade if needed.

  • What is not covered under warranty?

    Tip breakage is not covered under warranty. We do not recommend any aggressive prying with any knife. Normal wear a tear is not covered including clip damage.

  • How soon will my order ship?

    All orders ship in 1-3 business days. Normally the next business day from the time of the order.

  • How fast is shipping?

    Once shipped the travel time is usually 3-5 business days in the USA. Up to 7 days for rural areas. We ship form Southern California..

  • How do I track my order?

    Once shipped you will receive an auto notification with a tracking number to the email you provided.

  • I have a question, what is the best way to contact you?

    We prefer customer service questions directed via info@quietcarry.com. This is the best way to keep track of your order info and questions. If you contact us on IG for a quick general question, answers will be to the point and in most cases your individual order info will not be available.

  • For the Q2 key organizer does it hold more than 4 keys?

    Yes, it comes with one set of extension posts to hold up to a total of 8-10 keys. With each set of extension posts, you can add another 4-6 keys depending on the style and thickness of that key.

  • For the Q2 key organizer does it hold less than 4 keys?

    Yes, you will have to add a spacer in place of a key. Spacers come included.

  • For the Q2 or Short, can I remove the clip?

    Yes, you can remove the clip. However, the Q2 and Shorty are designed to use with a clip.

  • For the Q2 and Shorty, my keys are loose, what should I do?

    It is very important to at least fill up the post even to the "top" with keys and/or a washer/washers. In some a cases they can even overflow. See video for how to install keys.

  • For the Q2 and Shorty, will dropping the key organizer chip the keys like other key holders?

    No, all keys are protected inside the body.

  • Is the screw design patented?

    Yes, it is patent pending.

  • Where else can I follow along for updates?

    Follow on IG @quietcarry we're also on FB

  • When will a particular item be back in stock?

    We make our products in small batches. If you see something you like that is out of stock, we recommend signing up for our newsletter update. We will only send a notification when products are back in stock or a new product launches.

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