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Unfortunately the shipping process is not always consistent. So to guarantee the package arrives to the correct person, we have to require signatures. This is do to the - loss, stolen, or claims of not receiving the package. No orders are shipped without a signature to be left unattended on porch or mailbox with the exception of small items such as hardware. Please consider that each package/shipment will require a signature. Thank you for under standing.

All current models are manufactured by Quiet Carry's team in Taiwan.

Yes, please see our warranty policy here

Please reach to info@quietcarry.com we sell all replacement parts. We happy to get the product back to working order.

No, blade sharpening is not covered under warranty.

Please refer to our Warranty page here.

In stock items take 1-3 business days to process before shipping (Monday-Friday). That means it will take 1-3 business days, after you place your order, to process your order and get it ready for shipping - no matter if you choose regular shipping or priority shipping. However, once shipped, your package will be delivered in the method chosen at check out, i.e., standard shipping or expedited shipping. Orders placed on weekends will be shipped the following Tuesday. Orders placed on or during federal holidays will be shipped in 1-3 business days after returning from the holiday.

Orders are process in 1-3 business days. Once shipped the travel time is usually 3-5 business days in the USA. Up to 7 days for rural areas. We ship form Southern California. This is only an estimate and the time frame is not guaranteed.

Once shipped you will receive an auto notification with a tracking number to the email you provided.

Yes, you will have to add a spacer in place of a key. Spacers come included.

Yes, you can remove the clip. However, the Q3 and Shorty are designed to use with a clip.

It is very important to at least fill up the post even to the "top" with keys and/or a washer/washers. In some cases they can even overflow. See video here for how to install keys.

It is patent pending.

Follow us on Instagram at @quietcarry and on Facebook. You can also sign up for our email newsletter to stay updated on the latest releases, restocks and happenings.

We make our products in small batches. If you see something you like that is out of stock, we recommend signing up for our email newsletter update. We will not be able to provide restock times or dates.

We only ship screws and clips. We do not ship lock bars, scales, handles, lock inserts, or any part that is not a screw or a clip.

Please email info@quietcarry.com and include “WARRANTY UPDATE” in the subject line. In the body of the email, please include the following information if available: email associated with the order, your order number, first and last name, date of purchase, phone number, and shipping address. The more information you can provide, the quicker it will be to assist you.

Our products are backed by a limited lifetime warranty.

Once an order is placed, it begins processing immediately and therefore you are unable to make changes. Please contact info@quietcarry.com for any questions.

Please refer to our Returns page here. Please note, we do not accept returns if the product, including knife blades, have any scratches or blemishes whatsoever. If the product has any scratches, even the faintest scratch, this product cannot be returned and will not be accepted. These defects deem the product unfit to be resold, therefore, our return policy will adhere to these strict guidelines.

If your product is eligible for a return (read here), please email info@quietcarry.com to begin the return process.

We do accept exchanges, but please refer to our Returns page here for additional information.

Keep your knife clean, oiled, and sharp. You do not need to disassemble your knife to clean it. In most cases, spraying out any debris with canned air is effective. In the closed position, add a few drops of oil next to the pivot and tang of the blade.

Yes, please refer to our Pro Deals page for additional information.

Yes, if you want to cancel your order, and the order has already been processed, there is a 6% restocking fee that will apply once we locate/intercept the package. Additionally, all approved standard returns may result in a 10% restocking fee. This applies to all products.

Unfortunately we do not provide this service. However with proper, use, care and maintenance blade replacement is not needed